DMV Customer Service Generalist, Warrenton CSC, Pos. No. 00761
Fauquier County, VA Fauquier County, VA Full-time Full-time $37,643 - $41,407 a year $37,643 - $41,407 a year 1 day ago 1 day ago 1 day ago Title:
DMV Customer Service Generalist, Warrenton CSC, Pos.
No.
00761 State Role Title:
Admin and Office Spec III Hiring Range:
$37,643 - $41,407 Pay Band:
3 Agency:
Department of Motor Vehicles Location:
WARRENTON CSC Agency Website:
www.
dmvNOW.
com Recruitment Type:
General Public - G Job Duties Virginia's Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Customer Service Generalist in our Warrenton Customer Service Center (CSC).
The selected applicant will handle various customer transactions to include communicating policies, procedures, and regulations; issuing IDs; processing applications; administering vision, driver, and in car road tests.
In addition, processing diverse vehicle registrations and titling, tax collection, and other DMV related services.
Training will be provided to ensure your success along with a competitive salary.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.
2 million licensed drivers and ID card holders with over 8.
4 million registered vehicles.
In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.
DMV operates upon five fundamental core values:
Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT).
We don't just talk about our core values, we live them! Minimum Qualifications Customer service experience working in a fast paced environment.
Experience using a personal computer or other automated systems.
Excellent oral and written communication skills.
Experience handling cash/credit card transactions.
Flexibility to work M-F and Saturday.
Strong organizational, time management, problem solving and multitasking skills.
Must have attention to detail, accuracy, and complete assignments on time.
Must be at least 21 years old and have a valid VA Driver's License with a driving record that reflects a sense of responsibility for highway safety and concern for the law.
Driving record should have a point balance of less than 6 demerit points and no major convictions.
Experience working in a team or group environment.
Experience interpreting and explaining complex policies and procedures.
High School diploma or general education degree (GED).
Can lift 10 - 25 pounds.
Preferred Qualifications N/A Special Instructions You will be provided a confirmation of receipt when your application and/or r sum is submitted successfully.
Please refer to Your Application in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form.
DMV participates in E-Verify.
All applicants for employment must consent to a driver history and criminal background check.
A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required.
DMV does not accept applications, resumes, cover letters, etc.
in any other format.
When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process.
Candidates are evaluated based on information provided in the application materials.
Missing information cannot be assumed.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply.
EEO/AA/TT Contact Information Name:
DMV Employment Phone:
(804) 367-0528 Email:
employment@dmv.
virginia.
gov In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability.
If you need to get a Certificate of Disability, use this link:
Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
DMV Customer Service Generalist, Warrenton CSC, Pos.
No.
00761 State Role Title:
Admin and Office Spec III Hiring Range:
$37,643 - $41,407 Pay Band:
3 Agency:
Department of Motor Vehicles Location:
WARRENTON CSC Agency Website:
www.
dmvNOW.
com Recruitment Type:
General Public - G Job Duties Virginia's Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Customer Service Generalist in our Warrenton Customer Service Center (CSC).
The selected applicant will handle various customer transactions to include communicating policies, procedures, and regulations; issuing IDs; processing applications; administering vision, driver, and in car road tests.
In addition, processing diverse vehicle registrations and titling, tax collection, and other DMV related services.
Training will be provided to ensure your success along with a competitive salary.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.
2 million licensed drivers and ID card holders with over 8.
4 million registered vehicles.
In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.
DMV operates upon five fundamental core values:
Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT).
We don't just talk about our core values, we live them! Minimum Qualifications Customer service experience working in a fast paced environment.
Experience using a personal computer or other automated systems.
Excellent oral and written communication skills.
Experience handling cash/credit card transactions.
Flexibility to work M-F and Saturday.
Strong organizational, time management, problem solving and multitasking skills.
Must have attention to detail, accuracy, and complete assignments on time.
Must be at least 21 years old and have a valid VA Driver's License with a driving record that reflects a sense of responsibility for highway safety and concern for the law.
Driving record should have a point balance of less than 6 demerit points and no major convictions.
Experience working in a team or group environment.
Experience interpreting and explaining complex policies and procedures.
High School diploma or general education degree (GED).
Can lift 10 - 25 pounds.
Preferred Qualifications N/A Special Instructions You will be provided a confirmation of receipt when your application and/or r sum is submitted successfully.
Please refer to Your Application in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form.
DMV participates in E-Verify.
All applicants for employment must consent to a driver history and criminal background check.
A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required.
DMV does not accept applications, resumes, cover letters, etc.
in any other format.
When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process.
Candidates are evaluated based on information provided in the application materials.
Missing information cannot be assumed.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply.
EEO/AA/TT Contact Information Name:
DMV Employment Phone:
(804) 367-0528 Email:
employment@dmv.
virginia.
gov In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability.
If you need to get a Certificate of Disability, use this link:
Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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