Full Time Member Services Representative (Overnight)
Warrenton, VA Warrenton, VA Full-time Full-time $14.
50 an hour $14.
50 an hour 19 hours ago 19 hours ago 19 hours ago Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 120
clubs and growing! Since 2016, we have grown from 16 locations in TX to over 100 locations in 10 states in great markets like Austin, Dallas, Raleigh, Virginia, Tulsa, and NW Arkansas, Tenessee, Utah, Georgia.
We are opening 10
new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10
locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities - Provide an exceptional customer service experience.
-Responsibilities include:
Check members into the system.
Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Detailed cleaning in all areas of the facility.
Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
People with positive mental attitudes excel here! Customer service background preferred.
Punctuality and reliability is a must.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals.
Job Type:
Full-time Pay:
$14.
50 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift:
10 hour shift 8 hour shift COVID-19 considerations:
We continue to practice our social distancing measures.
Masks are optional for staff and members.
People with a criminal record are encouraged to apply Ability to commute/relocate:
Warrenton, VA 20186:
Reliably commute or planning to relocate before starting work (Preferred) Application Question(s):
This position involves running a floor scrubber/sweep/mop, cleaning of equipment, bathroom cleaning.
Some Front desk duties are also involved.
Are you comfortable with that? The hours for this position are Monday-Thursday 10pm-7am.
Are you able to do those days and hours? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 an hour $14.
50 an hour 19 hours ago 19 hours ago 19 hours ago Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 120
clubs and growing! Since 2016, we have grown from 16 locations in TX to over 100 locations in 10 states in great markets like Austin, Dallas, Raleigh, Virginia, Tulsa, and NW Arkansas, Tenessee, Utah, Georgia.
We are opening 10
new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10
locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities - Provide an exceptional customer service experience.
-Responsibilities include:
Check members into the system.
Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Detailed cleaning in all areas of the facility.
Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
People with positive mental attitudes excel here! Customer service background preferred.
Punctuality and reliability is a must.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals.
Job Type:
Full-time Pay:
$14.
50 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift:
10 hour shift 8 hour shift COVID-19 considerations:
We continue to practice our social distancing measures.
Masks are optional for staff and members.
People with a criminal record are encouraged to apply Ability to commute/relocate:
Warrenton, VA 20186:
Reliably commute or planning to relocate before starting work (Preferred) Application Question(s):
This position involves running a floor scrubber/sweep/mop, cleaning of equipment, bathroom cleaning.
Some Front desk duties are also involved.
Are you comfortable with that? The hours for this position are Monday-Thursday 10pm-7am.
Are you able to do those days and hours? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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