Secure Enterprise Consulting Engineer
Bigger challenges.
Bolder ideas.
Global impact.
At Viasat, we're on a mission to deliver connections with the capacity to change the world.
We're the company behind the world's fastest satellite internet service, with technology that's helping to bridge the digital divide and improve life for our customers around the globe.
By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.
We're growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more.
You'll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth.
Our team is fearless in the pursuit of new ideas and uncompromising in our quest to become the world's first truly global Internet Service Provider.
As a Network Field Support Engineer for Viasat you will provide hands on support of relevant Viasat secure communication networking equipment and associated technologies at a customer's secure enterprise transport and cloud networking facility in the northern VA / Washington DC area.
You will be an important direct link between the customer and Viasat, providing support for network device installations, device management, device configuration, routine maintenance updates, and managing rapid issue resolution as needed.
You will also have opportunities to consult directly with the customer's network engineers regarding network architecture, planning, design, and technical specifications associated with the relevant Viasat products and functions in their network.
Job Responsibilities Perform customer onsite support for Viasat network equipment, including provisioning, installation, device configuration, management tool installations, and general support to the customer's enterprise class network.
Implement maintenance, device management, and troubleshooting of Viasat network equipment connected to the customer's systems, including recommending firmware upgrades, performing audit log / alarm analysis.
Operate as a liaison between Viasat and the customer ensuring proper issue escalation, and communicating / collaborating with Viasat developers and managers for rapid issue response and resolution related to Viasat products.
Engage with customer's network engineers and provided recommendations for network architecture, technical specifications, network planning, and design associated with relevant Viasat products and functions.
Requirements.
Bachelors in STEM related field - Math, Physics, Engineering, Electrical Engineering, Computer Science, or Related Work Experience or equivalent.
.
Minimum 5
years of relevant technical experience in the field of network administration or network engineering with an understanding of OSI Layer 2 / 3 networking or adjacent technologies.
Must be familiar with enterprise data transport or cloud network infrastructures, access points, or other relevant high availability near real time networks.
Must be able to travel 25%.
.
Must have TS/SCI clearance with a Full Scope Polygraph.
Preferences.
Knowledge of the complexities with overarching network security requirements (eg information security INFOSEC and communications security COMSEC).
.
Experience with configuring and managing OSI Layer 2 / 3 related equipment and technologies, eg Routers, Switches, OTNs; Fiber Optics.
.
Knowledge of associated Layer 2 / 3 networking protocols and security, eg TCP/IP, OSPF, EIGRP, MACsec; SDN Controllers, Rest APIs, OpenFlow, network encryption modes, user authentication, key management, COMSEC / INFOSEC.
.
Experience with Linux / UNIX, Windows applications, VMware, enterprise class device management tools, and/or various software automation scripting or programming languages such as Python, TCL, Matlab.
Experience with common test and analysis equipment, eg network sniffers, network traffic generators, LAN/WAN simulation equipment and light level meters.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Bolder ideas.
Global impact.
At Viasat, we're on a mission to deliver connections with the capacity to change the world.
We're the company behind the world's fastest satellite internet service, with technology that's helping to bridge the digital divide and improve life for our customers around the globe.
By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.
We're growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more.
You'll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth.
Our team is fearless in the pursuit of new ideas and uncompromising in our quest to become the world's first truly global Internet Service Provider.
As a Network Field Support Engineer for Viasat you will provide hands on support of relevant Viasat secure communication networking equipment and associated technologies at a customer's secure enterprise transport and cloud networking facility in the northern VA / Washington DC area.
You will be an important direct link between the customer and Viasat, providing support for network device installations, device management, device configuration, routine maintenance updates, and managing rapid issue resolution as needed.
You will also have opportunities to consult directly with the customer's network engineers regarding network architecture, planning, design, and technical specifications associated with the relevant Viasat products and functions in their network.
Job Responsibilities Perform customer onsite support for Viasat network equipment, including provisioning, installation, device configuration, management tool installations, and general support to the customer's enterprise class network.
Implement maintenance, device management, and troubleshooting of Viasat network equipment connected to the customer's systems, including recommending firmware upgrades, performing audit log / alarm analysis.
Operate as a liaison between Viasat and the customer ensuring proper issue escalation, and communicating / collaborating with Viasat developers and managers for rapid issue response and resolution related to Viasat products.
Engage with customer's network engineers and provided recommendations for network architecture, technical specifications, network planning, and design associated with relevant Viasat products and functions.
Requirements.
Bachelors in STEM related field - Math, Physics, Engineering, Electrical Engineering, Computer Science, or Related Work Experience or equivalent.
.
Minimum 5
years of relevant technical experience in the field of network administration or network engineering with an understanding of OSI Layer 2 / 3 networking or adjacent technologies.
Must be familiar with enterprise data transport or cloud network infrastructures, access points, or other relevant high availability near real time networks.
Must be able to travel 25%.
.
Must have TS/SCI clearance with a Full Scope Polygraph.
Preferences.
Knowledge of the complexities with overarching network security requirements (eg information security INFOSEC and communications security COMSEC).
.
Experience with configuring and managing OSI Layer 2 / 3 related equipment and technologies, eg Routers, Switches, OTNs; Fiber Optics.
.
Knowledge of associated Layer 2 / 3 networking protocols and security, eg TCP/IP, OSPF, EIGRP, MACsec; SDN Controllers, Rest APIs, OpenFlow, network encryption modes, user authentication, key management, COMSEC / INFOSEC.
.
Experience with Linux / UNIX, Windows applications, VMware, enterprise class device management tools, and/or various software automation scripting or programming languages such as Python, TCL, Matlab.
Experience with common test and analysis equipment, eg network sniffers, network traffic generators, LAN/WAN simulation equipment and light level meters.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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